Shipping information
Shipping information - ReelXram
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level. Due to high demand orders may take 7-20 bussines day to arrive.
International Customs Fees
Please note, we cannot control processing delays in customs or additional delivery time to locations in the rest of the world.
All customs fees, taxes and any other additional costs associated with your purchase overseas are on your own responsibility. These are not included in the cost of the order or shipping fee.
We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to your purchase. We are not responsible for any additional taxes and customs charges that are requested during the shipment of your order. We do not offer refunds for these costs.
If an order is refused by a customer due to customs fees, the parcel will be held and then be abandoned if these fees are not paid in this time. We are not responsible for the handling of an abandoned order.
Please email us at info@reelxram.com if you have any questions.
Order Tracking
Once your order is packed and leaves our warehouse, you will receive an email with a tracking number so you can track the delivery status of your order.
All delivery times are estimates and subject to the courier being able to deliver. Weather and unforeseen events may also cause a small delay.
Please email us at info@reelxram.com if you have any questions.